Centralised Energy Compliance Portal (NYC Local Law 84)

Discover how we replaced a fragmented, email-driven compliance process with a fully automated platform cutting processing time by 70% and tripling operational capacity.

Client

GlobalRetail Inc.

Industry

Real Estate

Region

North America & Europe

Challenges

The NYC Department of Energy and Environment mandates that all buildings larger than 25,000 square feet submit an annual energy and water consumption report through the U.S. Environmental Protection Agency’s (EPA) Energy Star Portfolio Manager. Our client, a compliance services company managing multiple properties, faced major operational challenges due to a fragmented and manual data collection process. Critical building information was gathered from emails and spreadsheets, making Energy Star submissions time-consuming, inconsistent, and difficult to manage at scale.

Manual collection of building data from emails and spreadsheets
Lack of centralized system for tracking energy and water consumption data
High risk of data entry errors and inconsistencies
Labour-intensive reporting process requiring significant manpower
Difficulty scaling operations across multiple properties
Limited visibility and tracking of submission status
Compliance risks due to delayed or inaccurate reporting

Commission Management & Revenue Forecasting

Goals & Objectives

The client needed to modernize and scale their Energy Star compliance operations to meet NYC regulatory requirements efficiently. Their manual, email-driven workflow created bottlenecks, reduced visibility, and limited their ability to manage growing property portfolios. The objective was to build a centralized, automated, and scalable ecosystem that streamlines EPA/ESPM submissions, improves operational transparency, and supports high-volume processing without increasing overhead costs.

Streamline EPA Submissions

Design a structured and automated system to simplify data collection and accelerate Energy Star Portfolio Manager (ESPM) reporting.

Real-Time Compliance Visibility

Enable management to instantly track the status of each property’s compliance application through centralized dashboards and tracking tools.

Reduce Manual Dependency

Minimize human intervention by automating repetitive tasks, data validation, and reporting workflows to improve accuracy and efficiency.

Centralized Data Management

Develop a web-based platform to collect, store, and manage customer building data securely in one unified system.

Seamless System Integration

Engineer automated workflows connecting HubSpot (CRM), Gmail (communication), Dropbox (document storage), and Asana (task management)

High-Volume Queue Architecture

Implement a scalable queue management system capable of handling peak-season request loads without system slowdown or performance degradation.

Solution

A robust compliance management platform written in.NET MVC and C # using a resilient SQL Server backend was built. The solution moved operations outside of inboxes into a standardised digital environment:

A user-friendly dashboard for tracking submission progress and client data in real-time.
Seamless integration between HubSpot, Gmail, Dropbox and Asana. A "Single Source of Truth"
In cases where APIs were not available, we built custom web scrapers/bots to automate EPA portal interactions.
A custom queue management module that distributes workload well during high traffic deadlines.
Real-time reporting tools for instant visibility into compliance rates & bottleneck identification.